Support

We've built a reputation for our support

  • Engineers on-site within 4 - 8 hours for North East based clients
  • 9.00am - 5.00pm Mon-Fri or 24/7 Service Desk if required
  • Remote server monitoring via Kaseya
  • Dedicated support teams

From our HQ in North Shields,we've grown to become one of the most respected providers of outsourced IT support services to businesses across the North East.

As a specialist IT support company, the foundations of c2ke have been supporting Microsoft-based networks on behalf of business customers.  We can provide a 24/7 service if required, please contact us to discuss your requirements.

How we can help

Because your IT systems could fail at any time, you need a reliable support partner ... someone who understands your business ... someone with the people, the skills and the processes you need ... someone who can respond immediaitely.

We can help by auditing your network;  monitoring your servers;  identifying, diagnosing and fixing problems remotely;  providing a fast reaction Service Desk; scheduling routine engineer visits; and providing emergency engineer response when required.

Through our Proactive Support service (with server monitoring), we monitor key metrics on your systems 24 hours a day so that issues are identified early, and resolved before they cause you problems, thus minimising any downtime. Our aim is for you to offload the strain and administrative burden of IT support with service contracts that provide the flexibility you demand.  The size of our team means that we can provide a qualified expert on your doorstep with the backup and support you require.  All you need do is pick up the phone ... call us on 0845 658 8914 .

Does this sound like a service you need?

Take a look at what we can offer to support your business: